At Thunderbird Events we operate under a primary as well as a detailed mission statement. 

PRIMARY MISSION STATEMENT:

Tell us your vision, we make it happen.

YOUR EVENT-YOUR WAY

Anytime
 

DETAILED MISSION STATEMENT:

Thunderbird Entertainment & Project Planning (TEPP) is an industry leader in the area of event planning.  We are a team of highly motivated managers and staff dedicated to providing the best events and services available in the industry.  Our strength is generated from our commitment to our clients, our industry, our employees, and ourselves. 

Our Clients

TEPP is committed to providing its clients high quality services while creating an enjoyable and productive working environment.  We are sensitive and responsive to our clients’ needs and devoted to their satisfaction.  We strive to be fair, honest, courteous and professional in all our dealings.

Our Employees

TEPP is committed to hiring and developing the best managers and staff in our industry.  We are dedicated to providing a working environment which allows each and every employee to have job satisfaction, at the same time meeting the desires of the company to produce the best quality services available on a profitable basis.  We wish to develop employees known for their character, commitment, and confidence, and we recognize the importance of each individual in the success of the entire company.  TEPP maintains an open-door policy at all times; encouraging the flow of communication, the exchange of ideas, creativity and self-esteem in the work place.

 Our Industry

TEPP is committed to leading the event planning industry through its integrity, innovation, client satisfaction, and financial strength.  We are dedicated to raising the overall standards within the industry and are devoted to maintaining an active profile within industry organizations and associations.  We are further committed to the development of strong ties with related industries, who greatly contribute to our success.

Our Communities

 TEPP acknowledges its responsibility to the community where it is located.  By our leadership and active participation in community and charity affairs, as well as our economic vitality and quality of our services, we can greatly contribute to enhancing the communities in which we are a part.

TEPP is committed to excellence in every way, in our work ethic, in the products and services we provide, and in our relationships with our clients, employees, industries and communities.

 Mission Statement for TEPP Sales Department

The TEPP sales department is committed to enhancing the financial condition of the company by the aggressive, informed and profitable selling of its quality services.  The TEPP sales department is committed to educating its employees regarding the creative and manufacturing processes of the company, specific service specifications, as well as assessing service descriptions and differentiation.

The sales department will take a lead or supporting role in the following areas:

                 Service planning (forecasting and capacity planning).

                Order generation.

                Cost estimation and pricing.

                Order, receipt and entry.

                Order selection and prioritization.

                Scheduling.

                Fulfillment.

                Billing.

                Claims and liability.

                Post-sales service.

TEPP sales department is committed to open communication with its clients so as to determine their needs and desires and to, in turn, communicate to the service department and other departments who can help address client concerns.  We are committed to quality service, which means a willingness to listen to persons with concerns or complaints, a willingness to immediately act upon same, as well as to effectuate any modifications to company procedures to help better develop customer relations.  TEPP sales department is committed to customer follow-up and education.

 Employee Mission Statement

 It is my responsibility as an employee of TEPP to keep myself healthy, both in mind, body and spirit, so that I may bring as much energy and intelligence possible to my job every day.  I am dedicated to remaining educated regarding services of TEPP, as well as our industry as a whole.  I will be punctual and focused while at work.  I will keep personal interference with my job functions to a minimum.  I will constantly seek to improve myself and the company.  I will set goals and follow them as closely as possible.  I will communicate openly with my superiors and co-workers.  I will work with the utmost integrity and respect, as well as follow and implement the mission and ethics statements of the company and my department.